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How OpenText TeamSite meets Gartner’s WCM standards

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On Nov 10, 2011 and again in 2012, 2013 and 2014, Gartner released it’s annual “Magic Quadrant for Web Content Management“. As seen in the quadrant, HP Autonomy product stack is a clear leader. In this post we  take each fundamental WCM feature that Gartner puts forth and discuss it from an HP Autonomy Product stack’s implementation perspective.

Gartner’s comments are in italics and bold. Read on, and feel free to provide your comments below.

Adobe AEM (CQ5) and OpenText TeamSite: 10 things in common

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Among  enterprise-class web experience management systems, the two most sophisticated systems that are often pitted against each other are HP TeamSite and Adobe Experience Manager. Both Forrester and Gartner rank these products highly and often place them as leaders in the digital experience (aka content marketing/ web experience management/digital engagement/ customer experience management) space.

Technologically, at their core, the products are very different. A developer may cringe to read “similar” and these product names in the same sentence. However, we are going to look at it from the perspective of a business user – a marketer who potentially uses this system versus a technical administrator or developer.

Top 5 reasons TeamSite Migration / Upgrade projects fail

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At autowoven we have seen our share of new TeamSite implementations as well as migration / upgrade projects.  While there are quite a few reasons why migration projects could fail. Here are the top 5 reasons.

  1. Not following the proper TeamSite version upgrade path
  2. Project led by an entity (team lead / professional services team) not having prior migration experience
  3. Not allocating necessary down time of systems
  4. Not considering encoding issues (visual format/ tinymce)
  5. Assuming APIs used in customizations are forward compatible

7 takeaways from HP Engage 2014

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HP brought together it’s customers and partners of it’s digital marketing line of products in Phoenix, AZ this fall. The event held in September over 3 days included

5 things you need to know about TeamSite Mobile module

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UPDATED September 16, 2014 – to reflect new, on-the-field, experiences delivering Mobile First design…

 

 

Starting TeamSite 7.4, HP users can  avail the mobile add-on module. Here are 5 things you need to know about this module:

Migrating/ Upgrading TeamSite Installations

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Migrating TeamSite Installations

 

This article describes how to take an existing TeamSite installation and rebuild or replicate it on a new server or on a new TeamSite release. It describes particular compatibility issues with backing store migration and lists some of the configuration and customization information that needs to be copied. Although this document is meant to address migration issues across all the supported platforms, it also gives steps needed to migrate from old TeamSite 6.x on Linux or AIX to TeamSite 7.1 on Linux.

TeamSite 7.4.1 Patch / Update 1

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HP TeamSite 7.4.1 along with LSCS and LSDS has over 100 updates and bug fixes since version 7.3.2.

While this includes several usability features, the new 7.4.1 version does have a bug. This blog post gives some background on the affected feature and the bug information. If you are not an existing HP TeamSite user, you may ignore this blog post 🙂

7 considerations for your TeamSite Upgrade

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There could be multiple business reasons to consider when you upgrade your enterprise content management system based on HP TeamSite. However, the following 7 technical factors should not be ignored.

1. Consider “modernizing” your website, not just your Content Management System. If your website front-end (HTML/CSS/JS) has been built more than 3 years ago, it is probably not using HTML5. It is probably not using CSS3 and more likely than not, it is not using one of the latest Javascript frameworks. What do the new front-end development tools provide that your old-site does not have? Think, Responsive Design. Think Cross-Browser compatibility. Think Customer Experience.

2014 Wish List for HP Content Management

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There’s an informative article by Michael Kriggsman on ZDNet titled “Do our customers love us?” It talks about how customers crave for solutions and not just features. Michael writes:

“Adopting an outcomes-based perspective in enterprise software requires the vendor to develop a detailed understanding of customer aspirations and pain points across the entire buying and usage cycle.”

HP Customers we talk to are overall pretty happy  with the “enterprise” features offered by the product stack, but like with every solution, they would like to see improvements. Based on feedback we received, we have compiled  a short list of pain points that we would like HP as a product vendor to solve.

And here’s the wish list for 2014:

HP Content Marketing Product RoadMap

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Jason Hasselkaus, VP HP Multi Channel Marketing discussing product roadmap
Jason Hasselkaus, VP HP Multi Channel Marketing discussing product roadmap

It was not exactly an “Interwoven GearUp 2013”, but quite close. HP has been increasingly engaging with it’s customers and integration partners in providing a vision and direction for its Content Marketing products. On Dec 5th, we (HP, customers and Integration partners) met at The New Yorker Hotel in NYC to discuss  the trends and road-map for it’s products.

Here are some key take-aways from the meet-up: